Privacy Policy
Last updated: 23 October 2026
Valen Estate is an independently operated property marketing website managed by an individual real estate negotiator affiliated with IQI Realty Sdn Bhd. Valen Estate is not a separately registered company or an official property developer website.
1. Information We Collect
When you contact us through our website, WhatsApp, phone or enquiry forms, we may collect:
- Name and contact information
- Property preferences and budget
- Information voluntarily provided during enquiries
- Website usage information collected through analytics and advertising technologies, where applicable
2. How We Use Your Information
We use personal information to respond to property enquiries, provide property information, recommend suitable developments, arrange showroom appointments and assist with property-related services.
3. Sharing of Information
Where necessary, information may be shared with IQI Realty Sdn Bhd, relevant property developers or authorised parties involved in handling a requested property enquiry or transaction.
We do not sell personal information to unrelated third parties.
4. Data Security
We take reasonable steps to protect personal information against unauthorised access, disclosure, loss or misuse. However, no internet-based service can guarantee absolute security.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including applicable legal and business recordkeeping requirements.
6. Cookies and Advertising
Our website may use cookies, Google Analytics, Google Ads conversion tracking and similar technologies to measure website performance and advertising effectiveness, where enabled.
7. Your Rights
You may contact us to request access to or correction of your personal information, or to make a deletion request, subject to applicable Malaysian law.
8. Contact
For privacy-related enquiries, please contact the website operator through the contact details published on this website.
Terms of Use
Last updated: 29 August 2026
These Terms of Use govern your use of valen-estate.com (this "Website"), operated by Valen, an independent Real Estate Negotiator registered with IQI Realty Sdn Bhd (E(1)1584). By using this Website, you agree to these Terms.
1. Independent marketing website
This Website is an independent property marketing website. It is not the official website of any property developer, and Valen is not an employee or authorised agent of any developer named or linked on this Website unless expressly stated otherwise with supporting documentation. Property information is independently presented by Valen as a Real Estate Negotiator with IQI Realty Sdn Bhd.
2. Information accuracy
Property details, pricing indications, availability, images, and renders shown on this Website are provided for general reference only. They are gathered from publicly available sources and developer materials, may change without notice, and are not guaranteed to be current or complete. Nothing on this Website should be taken as a guarantee of pricing, returns, layout, specification, or investment outcome. All information should be verified directly with the relevant developer, its authorised sales team, or the sales gallery before making any decision.
3. Not financial or legal advice
Nothing on this Website constitutes financial, investment, or legal advice. You should seek independent professional advice before making any property purchase or investment decision.
4. External links
This Website may link to third-party or project-specific websites for your convenience. Valen does not control and is not responsible for the content, accuracy, or availability of those external sites.
5. Enquiries via WhatsApp
Enquiries made through this Website's contact form or WhatsApp links are sent directly to Val via WhatsApp and are not stored on this Website or any associated server.
6. Limitation of liability
To the fullest extent permitted by law, Valen is not liable for any loss or damage arising from your use of, or reliance on, information presented on this Website.
7. Changes to these Terms
These Terms may be updated from time to time. The "Last updated" date above reflects the most recent revision. Continued use of this Website after changes are posted constitutes acceptance of the updated Terms.
8. Contact
For questions about these Terms, contact Val directly via WhatsApp or phone using the details on this Website.